The Customer Success Playbook
Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain.
AI & Automation
A collection of resources related to AI & Automation.
People-First Jobs
Remote, flexible jobs at companies with a people-first culture.
Customer Experience Insights by Idiomatic
Tips and guides about customer analytics, AI and customer intelligence, as well as news, updates and stories about Idiomatic and the customer experience industry.
Professional Helpers
Professional Helpers seeks to connect job-seeking helpers with open roles in their preferred fields and guide growing companies needing a CX boost.
Support Human Jobs
Support Human Jobs: home of Bad Job Bingo-rated jobs. I read bad jobs so you don't have to.
Data Analysis with Generative AI Workshop Series
Join a small group for a workshop series to learn how to use Generative AI to improve your Data Analysis skills.
Generative AI Basics Workshop Series
Join a small group for a beginner's workshop series covering the basics needed to understand and leverage Generative AI.
Practical AI: The Capacity for Good
A podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience.
The Support Automation Show
Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. We host conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.