CXOXO: Building a Support Team Your Customers Will Love
CXOXO: Building a Support Team Your Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up.
Books
CXOXO: Building a Support Team Your Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up.
In The Customer Support Handbook, leaders in customer support bring their stories of brand failures, triumphs and best practices for support on the web. Finally, all you need to create your own amazing support team in one handy-dandy manual.