Trust & Safety Professionals Association Seattle Meetup
February 20 at 4pm PT in Seattle, WA
For support humans, by support humans.
All things CX, all in one place.
Success, Support, & Ops Leaders Dinner NYC
February 23 in NYC, NY
Austin Chapter - Leaders Dinner
February 24 in Austin, TX
Customer Success Summit Austin
February 24-25 in Austin, TX
Contact Centre Strategies Summit
February 24-25 in Toronto, ON
Marketplace Risk Austin Conference 2026
February 25 in Austin, TX
CS and Revenue Leaders in Boston
February 25 in Boston, MA
Building Customer Success from Scratch in an Early-Stage Startup
Online event at 11am ET on February 26
Scaling Customer Success Without Losing Impact
February 26 in Sydney, Australia
How to Start a Career in Community Management
Online Event at 11am ET on February 28
CX Virtual Summit
Online event at 10am ET on March 2
Beyond the Basics: AI in GTM
March 3 in San Francisco, CA
What High-Performing CX Teams Automate (and What They Never Will)
Online event at 3pm ET on March 4
Frameworks, Not Guesswork: Making Better Decisions with AI
Online event at 1pm ET on March 6
Chief Customer Officer Summit New York
March 11 in NYC, NY
From Contribution to Influence - Using Your Strengths to Shape What Comes Next
March 10 in London, UK
Customer Success Summit New York
March 10-11 in NYC, NY
The AI Trust Gap in Support
Online event at 2pm ET on March 12
Community Led Growth MicroConf
March 13 in NYC, NY
A CCO’s view: How Ironclad elevates CX through B2B support
Online event at 12pm ET on March 17
Customer Success Conversation & Connection
March 18 in London, UK
Success Amplified: At The Top
March 25 at 1:30pm EDT in NYC, NY
Customer Success Summit Denver
April 1-2 in Denver, CO
AI Customer Success Summit
Online event on April 8 at 10am ET
Blog
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Changelog 02.03.26
It hasn't quite been a year since the last Changelog, but it has been a rough break for me (in more ways than one!), which I'll write about in the Support Human newsletter soon. Let's just say the skeleton GIF crowning this issue is very appropriate.
2 min read
Changelog 04.07.25
Oh, hi! It's been over a year since I last sent the changelog. Oops. In my defense, I did say that I wouldn't spam you. Look at me keeping my word!
1 min read
Changelog 04.01.24
Welcome to the inaugural issue of the Support Human Resources Changelog! This newsletter will serve as your update on what new resources have been added to the site since the last Changelog.
2 min read