The Strategic CS Labs Newsletter
Gain the skills, knowledge, and confidence to succeed in Customer Success & Account Management: 0% theories, 100% actionable insights.
Success
A collection of resources related to customer success.
Secure a job in customer success with confidence
Learn how to align your experience to a role in customer success, stand out in interviews and LAND the job!
Customer Success 101: The Fundamentals Of Customer Success From Start To Finish
Customer Success 101 is a lightning-fast course to empower you with the knowledge you need to know about Customer Success. Understand Customer Success at a high level while also learning the actionable insights on how it's applied in the real world.
The Customer Success Project
Everything you need to know about Customer Success in one place: learn, keep up with trends, and excel in your career.
Success League Radio
The Success League is proud to present award-winning podcasts containing customer success book reviews, interviews with game-changing leaders in the field, and constructive advice on how to prepare for and set up customer success technologies.
The Customer Success Playbook
Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain.
Voice of the Customer Nano Bootcamp
This intensive one-week online live-streamed bootcamp explores the Voice of the Customer (VoC) methodologies. Participants will learn to gather, analyze, and apply customer feedback to enhance product development and customer satisfaction.
People-First Jobs
Remote, flexible jobs at companies with a people-first culture.
Gain Grow Retain Blog
Collection of Customer Success blog topics to help you strengthen your skills.
Gain Grow Retain Community
Gain Grow Retain is a free, open community for Customer Success leaders in B2B SaaS organizations.
Gain Grow Retain Job Board
Gain Grow Retain is a free, open community and job board for Customer Success leaders in B2B SaaS organizations.
The Help Scout Blog
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company.
Support Human Roundup
News, analysis, snark, and Bad Job Bingo for CX and Tech workers, delivered weekly.
Professional Helpers
Professional Helpers seeks to connect job-seeking helpers with open roles in their preferred fields and guide growing companies needing a CX boost.
Support Human Jobs
Support Human Jobs: home of Bad Job Bingo-rated jobs. I read bad jobs so you don't have to.
Support Driven Jobs Board
Support Driven Jobs Board: Searching for your next Customer Support role? Whether you are just starting your career in Customer Support or looking to take the next step in your career, we're here for you.
Unchurned
The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge.
Talking Customer Success
Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business.
Creating Customer Success
Welcome to the Creating Customer Success Podcast series, hosted by Daniel Cattini and Alex Truman. In this series, we interview CS leaders to learn how to build and run the best CS teams.
Women in Customer Success Podcast
Ever wish you could sit down for a coffee and have a heart-to-heart conversation with some of the most inspiring
The Jasons take on…
The Jasons Take On… is a customer success collaboration that advances the thinking and practices of customer success professionals.
The Customer Success Pro Podcast
This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey.
Gain Grow Retain
In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach.
Grow & Tell
Join host Alex Kracov, former VP of Marketing at Lattice and now Founder and CEO of Dock, as he has candid conversations with successful revenue leaders about their business growth stories.
Customer Success Career Coach
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros.
Next in Queue
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe.
Customer Success Talks
Welcome to Customer Success Talks: Real Challenges, Expert Advice, the podcast for anyone passionate about CS!