The Strategic CS Labs Newsletter
Gain the skills, knowledge, and confidence to succeed in Customer Success & Account Management: 0% theories, 100% actionable insights.
Newsletters
The CX Coach
Each week we’ll share a tip on how you can improve operational efficiency, all while providing a stellar service experience!
Customer Ed Weekly
Join CE Weekly to receive updates on industry news, events, articles, and resources that will help you succeed in your role.
Community Inc.
In this newsletter, I share my learnings through deep dives into the product communities that power them. The goal: to demystify community-led growth and help you grow a business with community.
The Supportive
The email newsletter for people who want to deliver exceptional customer service experiences. Every edition is full of fresh perspectives, practical advice, and pointers to the best customer service content.
BPO Bullhorn
Curated BPO Content, Without The Bull.
Professional Helpers
Professional Helpers is a weekly listing of jobs scoured from the corners of the interwebs, presented to you every Monday afternoon. You’ll find open roles in customer experience and success, trust & safety, community management, and other things that fit under user operations!
Support Human Roundup
News, analysis, snark, and Bad Job Bingo for CX and Tech workers, delivered weekly.
Everything in Moderation*
Everything in Moderation is a weekly newsletter about content moderation and the policies, products, platforms and people shaping its future.
Funded and Hiring
A biweekly newsletter of funded startups and the jobs they're hiring for.
CMX Weekly
We review the top community industry news, trends, jobs and resources every week, so you’re always in the know.