SUPPORT HUMAN RESOURCES

Customer Success Summit Amsterdam

May 28-29 in Amsterdam, NL
Customer Success Summit Amsterdam

Customer Success Summit Amsterdam
May 28-29 at Postillion Hotel & Convention Centre, Amsterdam, NL. Hosted by Customer Success Collective. Get tickets here.

Transform customer success into the revenue engine leadership can't ignore.

Hear how CS leaders drive NRR, embed predictive analytics and automate strategically, while maintaining the human relationships that actually retain and expand accounts.

Acquire the frameworks, metrics, and influence strategies to:

- Own revenue outcomes you don't fully control. Drive NRR and expansion even when Product, Sales, and Marketing don't report to you.

- Deploy AI that scales without losing trust. Use predictive analytics and automation to detect churn signals and expansion opportunities while keeping customer relationships human.

- Prove strategic value in commercial terms. Translate CS impact into language executives care about so you earn influence, budget, and headcount

About the author
Steph Lundberg

Steph Lundberg

Steph is a writer and Support leader/consultant. When she's not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr.

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