SUPPORT HUMAN RESOURCES

The Blueprint for Scaling AI Support

April 14 at 2:30pm CT in Austin, TX
The Blueprint for Scaling AI Support

The Blueprint for Scaling AI Support: Live in Austin
April 14 at 2:30pm CT in Austin, TX. Hosted by Intercom. Register here.

AI is transforming customer experience at an unprecedented pace. The AI Agent Blueprint reveals how leaders across customer service, CX, and AI transformation are deploying AI fast, scaling confidently, and achieving measurable business impact.

​​​​Join fellow customer leaders in Austin on April 14th for an afternoon of networking, useful takeaways, drinks and bites. We’re bringing together industry leaders who are shaping the future of customer experience with generative AI and cutting-edge strategies.

What to Expect:

  • ​​​​The Key Steps to scaling your AI Agent: Franka Martinovic, Intercom's Director of Customer Support Operations, will share insights from the Blueprint on how to sustain and expand the value of your AI Agent, avoid the plateau, and re-wire your support organization around AI.
  • ​​​Real-World Success Stories: Hear firsthand how companies are shaping AI-powered customer journeys
  • ​​​Our latest product updates as we move into 2026, presented by our product & engineering team
  • ​​​Drinks, Networking & Live Q&A: Connect with peers, get your questions answered, and enjoy a relaxed evening with great food and drinks.

​​​Don’t miss your chance to stay ahead of the curve—walk away with practical strategies and new connections to power your AI journey.

Location

Please register to see the exact location of this event.

Austin, Texas

About the author
Steph Lundberg

Steph Lundberg

Steph is a writer and Support leader/consultant. When she's not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr.

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