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The Customer Success Project

Everything you need to know about Customer Success in one place: learn, keep up with trends, and excel in your career.
The Customer Success Project

Title: The Customer Success Project Blog
Publisher: Business
Subscription: Free


Everything you need to know about Customer Success in one place: learn, keep up with trends, and excel in your career. 

At The Customer Success Project, we're dedicated to empowering Customer Success Pros at every stage of their careers. 

We blend training, coaching, and resources to give them the tools, skills, knowledge, and confidence they need to advance in their roles and drive customer success within their organizations. 

What makes us different is that we're built by a CSM for CS pros. We hate fluff, so you won't see theories, just practical and actionable insights. And we believe in leading with skills first, not processes and templates (because robots can do that).

About the author
Steph Lundberg

Steph Lundberg

Steph is a writer and Support leader/consultant. When she's not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr.

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