Fraudology
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
The Startup Smoothie
Blending together the best customer experience and operations strategies for startups.
Doing CX Right
Struggling to attract and retain loyal customers? Want to differentiate your brand beyond price competition? "Doing CX Right" with Stacy Sherman is your go-to podcast.
Page it to the Limit
Page It to the Limit is a podcast that focuses on what it means to operate software in production.
CX Files
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX).
Grow & Tell
Join host Alex Kracov, former VP of Marketing at Lattice and now Founder and CEO of Dock, as he has candid conversations with successful revenue leaders about their business growth stories.
Customer Success Career Coach
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros.
CX Passport
Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experiences, with a dash of travel talk.
The Ticket
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.
Next in Queue
Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe.
Trust in Tech
Trust in Tech is a podcast produced by Integrity Institute members, who are leading voices in the integrity field and bring years of technical expertise to tackling these problems.
Community Signal
Community Signal is a podcast for experienced online community professionals, including those working in audience engagement, association management, developer relations,
The Remote Work Tribe Podcast
The Remote Work Tribe Podcast is the perfect show for remote-first managers looking to level up their leadership skills.
Customer Success Talks
Welcome to Customer Success Talks: Real Challenges, Expert Advice, the podcast for anyone passionate about CS!
CX Stories by ElevateCX
There’s more to customer support than just answering an email really fast, and there are few places for people who take customer support and customer success seriously to find deep, engaging education that they can use to train their teams.
Supportive
Introducing Supportive, a podcast brought to you by Assembled and Sarah Hatter of Elevate CX.
Decoded by Threado
We talk about how to do great customer/community support at the intersection of AI, unpack unconventional methods to do support and community building.
Growth Support
Join in to hear about Support Professional's journey through their careers in Support and their insights into the world of Support.
Customer Support Leaders
Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
Blog
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Changelog 04.07.25
Oh, hi! It's been over a year since I last sent the changelog. Oops. In my defense, I did say that I wouldn't spam you. Look at me keeping my word!
1 min read
Changelog 04.01.24
Welcome to the inaugural issue of the Support Human Resources Changelog! This newsletter will serve as your update on what new resources have been added to the site since the last Changelog.
2 min read