SUPPORT HUMAN RESOURCES

Customers, Etc.

This newsletter is about customers. It's about other things, too, but it's mostly about customers.
Customers, Etc.

Title: Customers, Etc.
Publisher: Ben McCormack, Individual
Subscription: Free


Hi, I’m Ben McCormack. I’ve been in the tech space over a decade, built support teams at Trello and FullStory, and am currently the Director of Member Experience at Saltbox.

This newsletter is about customers. It's about other things, too, but it's mostly about customers.

I love to learn. Much of what you’ll read is me sharing what I’ve learned about an interesting topic or idea, usually as it relates to customer experience & support, systems thinking, and start-ups.

Never miss an issue of the newsletter. Every new edition goes directly to your inbox, but you can also check out the profile page for past and future issues.

About the author
Steph Lundberg

Steph Lundberg

Steph is a writer and Support leader/consultant. When she's not screaming into the void for catharsis, you can find her crafting, hanging with her kids, or spending entirely too much time on Tumblr.

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